Do Not Sell My Personal Information

At Neanqo, safeguarding your privacy and ensuring the security of your personal data are our top priorities.

This Privacy Policy explains how we collect, use, and protect your information in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA).

Our Commitment

We want to assure you that Neanqo does not sell, rent, or trade your personal information to any third parties under any circumstances.

Your personal data is collected and used solely for legitimate business purposes, including:

  • Processing and fulfilling your orders
  • Providing customer support
  • Improving our products and services
  • Sending essential updates related to your purchases or account

Data Protection and Security

We maintain strict physical, electronic, and administrative safeguards to protect your personal data against unauthorized access, misuse, disclosure, or alteration.

All information transmitted through our website is protected by SSL (Secure Socket Layer) encryption technology. We regularly monitor and update our systems to ensure ongoing compliance with applicable privacy and data security standards.

Your Rights (Malaysia)

In accordance with Malaysia’s PDPA, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to any inaccurate or outdated information
  • Withdraw consent for the use of your personal data (subject to legal and contractual limitations)
  • Request deletion of your data when it is no longer required for the purpose for which it was collected

All such requests will be handled promptly, lawfully, and transparently.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal and business requirements.

Once your data is no longer needed, it will be securely deleted or anonymized.

Contact Us

Store Name: Neanqo

Email: info@neanqo.shop

Address: B-23-10, Central Residence @ Suria Sungai Besi, No. 366, Jalan Sungai Besi, 57100 Kuala Lumpur, Malaysia

Operating Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT+8)

Contact us: https://www.neanqo.shop/pages/contact

We aim to respond to all queries within 48 business hours.